Belmore
Nurses Bureau
Creating efficiency

"I find the ongoing relationship with Tracking Innovations and our Consultant Hamish Anderson to be excellent. Tracking innovations are very focussed on understanding my resource challenges and finding solutions to address them. Quality has been great and timing has been swift whenever required!"

- Michael Hoey, Managaging Director.

Belmore Nurses Bureau approached Tracking Innovations to provide ongoing applications support for their custom developed employee management and booking allocation system.

 Armed with an existing relationship and strong understanding of the Nursing Agency's business model, Tracking Innovations was able to immediately provide development and support services for this core business solution.

The solution has been strategically extended to allow data interchange of work requests from existing clients.  The completely automated interface developed by Tracking Innovations has improved the efficiency of the call centre by reducing reliance on phone based services.  This has lowered staffing requirements and provided around the clock service to clients.

Holding an extensive knowledge of Belmore's business model enabled Tracking Innovations to suggest process and system improvements beyond the changes forced by legislative requirements.  Including:

  • Reporting on historical data for forecasting purposes
  • Integration with other internal systems including payroll management
  • Automated management of employee registration details with data interchange to regulatory bodies

Tracking Innovations specialises in the development and ongoing support of business solutions.  Contact Tracking Innovations today to discuss the unique challenges faced by your organisation.